Terms and Conditions

Introduction

These Conditions of Sale apply to all sales transactions with Green Magic Co UK Ltd (the Company) including online sales from the Company's website www.sign-holders.co.uk, whether sales orders are placed electronically, by phone, fax or by mail.

Accessing the pages within this site signifies your agreement to the following terms and conditions of use regarding this site and its content. We are principally a business to business (B2B) supplier. Whilst the Company mainly offers its products and services to businesses and organisations rather than to consumers, nothing in these Terms and Conditions should be taken to limit a consumer’s statutory rights.
Consumers are private customers who purchase goods for their personal use (where the intended use is not in connection with the individual's trade, business, craft or profession).

Specifications

All specifications, illustrations, images and dimensions issued by the Company are approximate and do not form part of any contract entered into by the Company. The Company may vary such specifications, illustrations and dimensions at any time. Although we try to ensure that the content and descriptions are accurate, Green Magic Co. UK Ltd accepts no liability for any inaccuracies, errors or omissions. In line with our policy of continuing product development the Company reserves the right to make changes and corrections, without prior notice.

Colours viewed on a computer monitor should not be relied upon as a true representation of actual colours. We do not give any warranty as to uniformity of shade or exact colour shade of the products. A reasonable variation between batches of the same products will be deemed acceptable.

Suitability for purpose and liability

Before using any of our products, the customer shall determine the suitability for its intended use. Any decisions based on information contained in this site or in our literature are the purchaser’s responsibility. If in doubt please call and we will do our best to advise you. However, advice as to suitability given over the phone should be regarded as general guidance and may not take account of the customer’s exact situation or circumstances.

Green Magic Co. UK Ltd makes no representations or warranties of any kind, express or implied, about the information provided in this site. Links from this site are provided for your information and convenience only. No responsibility or liability can be accepted for the content of any linked sites.

To the full extent permitted by law the Company excludes all liability for any direct, special, indirect or consequential damages or any other damages of any kind resulting from the use of, or inability to use, the goods, or any information obtained either directly or indirectly from this site, or any action taken as a result of using any such information.

Product Availability and Delivery

Delivery time of items held in stock will depend on the Delivery Option selected at the Checkout and the Customer's availability to receive the goods. Our Delivery Information page provides more information about delivery upgrades and the service levels available to different shipping zones. We will do our best to deliver on time, however we will not be liable for any loss or damage suffered by any Customer through any delay in delivery.

Goods which are made-to-order can take longer to deliver. These are generally identified on our product pages with guidance on the delivery time. Our online system enables goods to be pre-ordered when not in stock and normally this will have been notified to Customers on the product details page and in the basket. The Company will contact the customer as soon as feasible to advise the estimated delivery date, to check if this is acceptable, otherwise offering a refund if the customer does not wish to wait .The Company may also offer part delivery with the balance to follow.

Stock levels displayed on this website should be regarded as a guide. The Company tries to display accurate information but discrepancies can occur. If the ordered goods are not available we will advise you of this as soon as reasonably possible. You will be given the option of ordering an alternative product or cancelling the order and receiving a full refund.

Customers are requested to check goods and report damage in transit, errors or omissions within 7 days of receipt. The Company shall not be liable for loss or damage to goods in transit to the customer, errors or omissions unless reported in to the Company within 30 days after delivery.

If a specially manufactured or customised order is cancelled before its completion the Customer shall be liable to pay for the goods at the full agreed price unless varied at the sole discretion of the Company. When a delivery is delayed by the Customer's inability or unwillingness to accept such delivery at the shipping address supplied, the Company reserves the right to charge for re-delivery, storage expenses or costs involved in cancelling the order.

Return of Goods

Customers must notify the Company before returning goods and follow our returns instructions. Consumers have 14 days from the date of receipt to notify the Company that the goods are not wanted and a further 14 days to return the goods.

In the case of B2B transactions there is no automatic right of return and refund, except where the goods are faulty or incorrectly supplied. If accepted by the Company for return, goods shall be subject to a 10% restocking charge.

In order to receive a full or partial refund, the goods must be returned to us unused and in resalable condition, with original packaging intact and unmarked except for application of appropriate shipping labels. The items should not have been assembled or installled.

The cost of returning goods is the Customer's responsibility and for B2B customers and overseas customers the original carriage charge shall not be refundable unless the goods were supplied damaged or faulty. Goods sold by the Company and returned by the customer to the Company shall be at the sole risk of the customer until such goods shall have come into custody of the Company at the premises of the Company.

Additional guidance is available on our Returns Policy page.

Title and Risk

All goods sold by the Company shall remain the property of the Company until the payment of the price in full. The goods shall be the sole risk of the customer from the time at which they are delivered to the appointed delivery address.

General Clauses

The Company reserves the right to change these terms and conditions of use at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of these terms and conditions of use as modified by the posted changes.

All rights, including copyright, in the content of this site are owned by Green Magic Co. UK Ltd. Any trademarks belonging to third parties are acknowledged.

These terms and conditions of use shall be governed by and construed in accordance with the laws of England and Wales and disputes arising shall be subject to the exclusive jurisdiction of the English courts. Those who choose to access the site from other jurisdictions do so on their own initiative and are responsible for compliance with local laws if and to the extent local laws are applicable.

Notwithstanding that any part of these Terms and Conditions may prove to be unenforceable, the other provisions of our agreement and the remainder of the provision in question shall remain in full force and effect. No amendment to these terms shall be valid unless agreed in writing and signed by the Company.

For Account customers, unless otherwise agreed, payment shall be made by the customer in full on or before the 30th day following the end of the month of invoice.

When registering on this website, the password selected by you is personal to you and it is your responsibility to keep it secure.

We take your privacy seriously and will not knowingly disclose any confidential data about you. Please refer to our Privacy Policy.